WHAT IS OUR RETURN POLICY?

  • Returns accepted and refunds issued (for ALL items) within 14 days of receipt shipment. The buyer will be responsible for all costs associated with returning the original item(s) and original shipping costs are not refundable. Refunds for the price of the product will be given ONLY for major printing errors (with photo evidence), in new condition, returned in proper packaging to ensure re-salability, must be unwashed and unworn.

 

  • We have the rights to re-sell your item and refuse any repayment if the returns has passed the expiry of the 14 days deadline.

 

  • If your order is returned back to us because of an incorrect address, we will not be able to resend it back to you. The order will be returned to inventory and you will be refunded for the order excluding any previous shipping charges. If you still require the order then you would need to place a new order via our online store (for International) and via our WhatsApp chat (for Indonesia) using a correct address. 

 

  • Please NOTE that sometimes we’re able to do exchanges for the same design in another size as long as the item is unwashed and unworn. This option is NOT applicable for limited run. The buyer is responsible for return charges.

 

  • Please include the item name, order number as well as photo of the damaged item in your email through order@sacreddeermerch.com to discuss a replacement or refund options.

  • Return Address:

Sacred Deer Merch (Teuku Fariza)

Jl. T. Umar No. 95, Kelurahan Setui, Kecamatan Baiturrahman, Banda Aceh, Indonesia 23243